Frequently asked questions

What is Prepped?

Prepped is a digital and personalized program that provides guidance and training to help you properly tackle your job search. Designed by HR experts and based on science, Prepped breaks down your job search into learning modules, short videos and simple exercises aimed at preparing you to be hired.

What makes Prepped different than other job search tools like a resume builder?

Your resume is a great starting point in your job search, but it's only a piece of the bigger job search puzzle. Prepped's approach to the job search is to teach you valuable job search skills to increase your chances of finding a job.

Who can use Prepped?

Prepped is designed with students and new grads in mind, but we think our program is also applicable to anyone looking to switch jobs or progress in their career. It's never too late to improve or get a refresh on your job search skills!

Is there a cost to using Prepped?

Nope! Prepped is totally free to use.

What does it mean that your program is based on science? What kind of scientific research do you use?

There's a LOT of career advice out there… and a lot of it is good! But it's hard to know which is the most impactful. That's why it's helpful to turn to actual science – research that uses the scientific method – versus relying on hearsay. At Prepped we want to recommend what skills to learn, and what job search strategies to use based on research that quantifies how MUCH of a difference they would make. This way, you can spend your precious time and energy on the strategies that have the most impact.

To do this, we've combed through academic research. This research is "peer reviewed" which means before being published it must be assessed by other scientists/academics to make sure it's rigorous and reliable. You can likely find a study out there that supports any argument you want to make. That's why we don't rely on any one study. Instead, one of our most important sources that informs our program is a "meta-analysis" of job search behaviours. A meta-analysis is an analysis of analyses, it involves doing a research study on research studies (That's so meta!). A meta-analysis is powerful because it aggregates all the (rigorous) studies on a topic and mathematically averages them, putting more weight on studies with more subjects.

We've reflected strategies and skills recommended in this large meta-analysis in our program, along with findings from other fields like behavioural economics. So, you can follow the Prepped program with confidence knowing that we've done, and will continue to do, the hard work of understanding which job search skills you should learn, and which job search strategies you should use, to increase your likelihood of better results.

What exactly did the meta-analysis look at? And what were the results?

The 2014 meta-analysis by Liu, Huang, and Wang in the Psychological Bulletin covered almost 50 global experimental and quasi-experimental studies in job search across several decades. Especially important is the fact that experimental studies test hypotheses using the scientific method – these researchers compared an experimental group (people who learned a specific job search skill, or used a certain behaviour) and a control group (people who didn't) to look for differences in outcomes.

The studies included in the meta-analysis reflect a total of over 10,000 people. The larger a dataset, the more confidence we have in the results – and we can also control for factors like age, or gender, or location, so that we can best isolate the cause (e.g. a job search skill or behaviour) and effect (e.g. finding a job). It is the amazing statistical power of large datasets like this – where we can isolate interventions and predict outcomes with strong degrees of certainty – that make the study of human behaviour a science!

Learn job search skills: People who are taught job search skills, and how to present themselves well in interviews and networking, are 3x more likely to get a job.
Practice: People who boosted their confidence with strategies like practice and role-playing were 3x more likely to get a job.
Get proactive: People who are proactive in their job search – like reaching out to companies to actively enquire about potential positions, following up with leads and asking for referrals, and widening their search to include multiple types of roles – are 6x more likely to get a job.
Set goals: People who set specific, measurable career goals are 5x more likely to get a job.
Leverage your social network: People who ask friends and family for help and leverage their peer networks for help and advice are 4x more likely to get a job.

How will Prepped change as new research comes in?

An advantage to using meta-analyses is that by reviewing decades of research we can be more confident that the results are more likely to stand the test of time. Indeed, the latest research we've read continues to reinforce these findings. So, while we at Prepped will continue to stay on top of the latest research to watch for any changes – particularly how new technologies in the job search space may disrupt and make changes more quickly – we know that the size and scale of research we've used to inform our program allow us to recommend the effective strategies and skills with confidence. Prepped is based on evidence, not fads.

How does Prepped make money?

Prepped charges external companies a referral or service fee to advertise to its users and may receive a share of sale revenues generated by advertising to Prepped users.

How do I reset my password?

It's super easy. Just click here to request a new password.

I still have a problem and require more help. How do I do this?

We're sorry you're experiencing an issue. We'd love to hear from you so we can help you out! Please use our intercom chat or message us at and we'll do our best to get back to you as soon as possible.

How do I deactivate my account?

We’re sad to see you go! But if you must, then please send your deactivate request at and a Prepped representative will complete your request. Please note – if you deactivate your account, you will lose all the amazing work you've done to support your current or future job searches.

What does RBC Ventures have to do with Prepped?

Prepped is a venture operated and owned by RBC Ventures inc., a subsidiary of Royal Bank of Canada. RBC Ventures is going beyond banking to create meaningful solutions for all Canadians, including supporting initiatives that help youth realize their full potential.

What is STAR framework?

The STAR story is a framework designed to help you structure your answers to interview questions in the most effective way possible.

Situation: Provide the background for your story. (E.g. What was the environment, who were the players involved)

Task: Describe your responsibility in the situation. (E.g. What was being asked of you/what did you need to do?)

Action: Describe how you completed the task. (E.g. What exactly you did to manage the situation by showcasing your skills and capabilities)

Result: Explain the outcome and what your key learnings were (include metrics wherever possible).